Privacy Policy

1. Information we collect

We may collect the information you voluntarily provide in an inquiry, including your name, business email, company, telephone or WhatsApp number, destination market, requested products, quantities and custom requirements. Basic technical information such as browser type, device information and visited pages may be processed by our hosting or analytics providers.

2. How we use information

We use inquiry information to respond to requests, prepare quotations, evaluate product and compliance requirements, arrange samples, communicate about orders and improve our website. We do not use B2B inquiry data for unrelated retail marketing.

3. Legal basis and consent

Where applicable, processing is based on your request to take steps toward a business transaction, our legitimate interest in answering B2B enquiries, or your consent.

4. Service providers and international transfer

This static website is hosted by Vercel. Form submissions may be processed by FormSubmit before being delivered to our email provider. Information may therefore be processed in countries outside your own. Use the direct email or WhatsApp option if you prefer not to use the website form.

5. Retention and security

We keep business correspondence only as long as reasonably needed for quotations, orders, legal obligations and dispute prevention. No online system is completely secure; please do not submit passwords, payment-card information or sensitive personal records through the inquiry form.

6. Your choices

You may ask us to access, correct or delete personal information held in our business correspondence, subject to applicable legal and record-keeping requirements. Contact sales@ningboshanwu.com.

7. Cookies and third-party links

The website may use essential hosting technology and may link to WhatsApp, email or other third-party services. Their privacy practices are governed by their own policies.

8. Changes

We may update this policy when our website, providers or legal obligations change. The date above identifies the current version.