Shipping & Payment

Samples

Sample availability, price and courier cost depend on the model. Standard samples and custom logo or packaging samples may follow different schedules. Sample charges do not automatically include import tax or destination fees.

Production lead time

Production begins after the agreed deposit, specification and artwork approvals are complete. Lead time depends on quantity, materials, custom parts, packaging and seasonal capacity. Only the written order schedule is binding.

Packaging

Available options may include standard export carton, custom colour box, manual, labels, barcode, shipping marks and channel-specific pack configuration. Packaging must be approved before mass production.

Shipping methods

Samples commonly move by express courier. Bulk orders may move by sea, air, rail or multimodal service depending on destination and volume. We can coordinate with the buyer’s nominated freight forwarder or discuss available export arrangements.

Incoterms and freight

EXW, FOB or other terms may be discussed according to the order. Freight quotations can change with carrier rates, fuel, season and route conditions. The applicable Incoterm and named place must appear in the commercial document.

Payment

T/T is commonly discussed for B2B orders. Deposit, balance timing, bank account and currency are stated in the proforma invoice. Never send payment to an account that differs from the confirmed company document without independently verifying the change through our established contact channel.

Inspection and claims

Inspection scope should be agreed before production. Buyers should check shipment quantities and visible carton condition promptly at receipt and report issues with documents, photos and relevant shipping records within the period stated in the order terms.